| Terms & Conditions of Short Term Hire |
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Contract We will provide you with a Hire Agreement (incorporating these terms & conditions) confirming availability (or otherwise), the requested items, hire period and charges. The charges will be excluding VAT and any other additional charges that become applicable as detailed in these terms and conditions. The contract between us will be formed when we receive signed acceptance of the Hire Agreement. If you are hiring on behalf of a business or organisation you confirm that you have the necessary authority to enter into this contract on behalf of that business or organisation, and that you will indemnify us against all losses and expense which may be incurred if this is not the case. Non-business customers will be required to provide two separate forms of suitable identification. We reserve the right to decline some or all of your order, for any reason. Payment Non account customers will be required to pay a 25% refundable deposit in addition to the hire charges. We accept payment by card, cash, cheque (with a valid guarantee card) or BACS transfer. The deposit and hire charges must be paid for, and cleared, prior to delivery or uplift of the hired goods and commencement of the hire period. Where we have taken a deposit, this may be used to set against any liability you have to us in relation to the hired goods. The deposit is refundable only after the hired goods are returned, laundered and checked. Account holding customers shall pay in accordance with the payment terms detailed in the published terms and conditions for customer accounts. Cancellation Notice of cancellations must be received in writing at: The Peg & Basket Ltd, The following charges shall apply for cancellations received: More than 28 days prior to the hire period – 15% of hire charge 28 – 15 days prior to the hire period – 25% of hire charge 14 – 8 days prior to the hire period – 50% of hire charge 7 – 2 days prior to the hire period – 75% of hire charge Less than 2 days prior to the hire period – 100% of hire charge If you are a consumer then you have the right to cancel the contract for a period of 7 days starting from the day after the contract is formed, or until the hire period commences, whichever is sooner. Delivery / Collection Items can be uplifted from our premises, or for an additional charge, we can deliver and collect them from your premises / venue as stated on the Hire Agreement. Deliveries (and collections) are to (and from) the main entrance only and are subject to suitable adjacent parking being available. All goods must be packed and available for collection from the delivery address (unless agreed otherwise in writing) on the agreed date. Should the driver be kept waiting whilst attempting a delivery or collection an additional charge will be imposed. All deliveries and collections, including attempted deliveries and collections will be charged for at £12.00 each. We shall endeavour to deliver and collect within the times you request however we will not be liable for any delay or failure to deliver within such requested times. Acceptance of Hired Goods All goods must be signed for by the person named on the Hire Agreement unless we are advised otherwise by the hirer. Where an alternative person signs a delivery or collection note they shall be deemed as authorised to do so by the hirer. In the event of any shortage or noticeable defect, the hirer shall endorse the delivery note accordingly at the time of collection or delivery. If the hirer fails to perform this obligation, all goods will be deemed to have been uplifted / delivered satisfactorily and as specified on the delivery note. Your Responsibilities It is your responsibility to ensure the correct size and quantity of items are ordered (all items supplied shall be as your confirmation of the Hire Agreement). During the hire period (from time of acceptance of hired goods up to return and acceptance of goods back to us) the Hirer shall be solely responsible for the hired goods (including risk) and shall at all times be responsible for insuring the goods. You will make all reasonable efforts to ensure that the hired goods are not damaged or abused during the hire period, and that all goods are used only for their intended purpose. You shall not sell or attempt to sell or otherwise dispose of the hired goods. In order to reduce any additional charges you may become liable for please ensure linen is fully dry and that any food, table confetti, party streamers etc. are shaken from the cloths before packing them as these can all cause permanent stain damage and result in replacement charges being applied. You shall also ensure that linen is not placed on or dragged across earthen ground, walked upon, and that candles are not placed directly on table linen as any tears, pulls, burns, candle wax damage, defacement etc. will result in replacement charges being applied. All linen shall be returned in the transit bags as supplied. You agree to pay the full replacement value of any items (including transit bags) missing or damaged during the hire period. A full replacement tariff is available upon request. Inspection of damaged goods can be made up to fourteen days from notification by us, after which time the goods will be disposed. Any charge for returning such items will be at the hirer’s expense. Hire Period Our standard hire costs are for a hire period of a maximum of 4 days including delivery and collection days. The Hire Agreement will state the dates of the hire period. All hired goods must be returned to us no later than 16:00 hours on the last day of the hire period. Goods returned after this time will incur further hire charges on a pro-rata basis. Ownership & Liability All goods remain at all times the property of The Peg & Basket Limited, Any risk in the hired goods will pass to the hirer at the time of acceptance of the goods and you agree to indemnify us at all times in respect of all claims by any person in relation to any injury, loss, claim or expense arising out of or in connection with the use the hired goods. The Peg & Basket Ltd shall not be responsible for any injury or damage to persons or property arising from the use of any items hired by us. The Peg & Basket Ltd shall not be liable for any loss or additional costs incurred howsoever arising. This does not affect your statutory rights or seek to exclude liability which cannot be excluded under the Unfair Contract Terms Act 1977. General We endeavour at all times to supply items as specified however we reserve the right to substitute an appropriate alternative where necessary. Should this be the case we will attempt to notify you in advance where possible. There shall be no refund / credit for any unused linen. Prices All prices and charges quoted are subject to VAT at the current rate. Governing Law These terms and conditions and any contract formed between us for the hire of goods shall be governed by the laws of |
